Returns & Exchanges
At W3Schools, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any eligible item within 30 days of delivery for a full refund.
Initiate Your Return
Log in to your account and visit the 'My Orders' section to select the items you wish to return and receive a return authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship the Package
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing